March 2021 Electronic Bill Notices have gone out multiple times due to a glitch. Please note that this issue has been fixed and the final notice you received will be the correct version. Thank you for your patience.
Starting March 2021, if you have an account through our website to pay or view your bill, you will receive an email notification when bills are ready. The usage for minimum billing is now 0 – 1,000 gallons.
2/18/21 – 3:00 p.m. Due to repair work on a broken water main on Dotsonville Rd, service may be affected for residents from the bridge to the end of Dotsonville near the Community Center. It is not known how long the repair will take. We will post updates here as we have them.
11/27/2020 Please note that the due date for the December 2020 billing is incorrectly labeled as November 25, 2020. The due date for the December 2020 billing is actually December 10, 2020. We apologize for any misunderstanding or inconvenience in advance.
On 09/28/2020 a leak was identified in the Moore Hollow area, which could affect other areas as well. Repair is anticipated to take about 4 hours. We will post updates here as they are made available to us.
8:56 A.M. Update – the leak has been isolated. Service should be restored to the majority of the residents who have been affected. There will be a few residents on John Taylor whose service will remain off while the repair is fixed. Your water may appear milky or have inconsistent flow. This is due to air in the lines. If you run your water for a brief period of time it should dissipate.
We are currently experiencing a widespread outage. The servicemen are actively searching for the cause. We will update as soon as we have more information. Thank you for your patience.
Presently all services should be restored in the areas impacted by the leak earlier today. We thank you for your patience and understanding.
Please be advised that we are actively searching for a leak in the Outlaw, Morrow, Patterson, Toler and Dunbar Road areas. This leak has created an outage in this area. Once we know more information, it will be provided to you on this platform. Thank you for your patience.
Please note that the Woodlawn Utility District will resume adding penalties and termination of services effective June 2020. If you need to make arrangements on your billing, we will be happy to review your account. Please contact our office to make arrangements on your billing prior to June 22, 2020.
Until further notice, Woodlawn Utility District will not be adding late penalties or cut off fees to accounts. It is advised that you continue making every effort to pay your bill, as you will remain responsible for all water billing.
02/22/2020 5:14 PM The leak has been located in Stone Creek Subdivision. If everything goes as plans, service should be restored in 3 to 4 hours.
02/22/2020 We are currently looking for the leak that is impacting service in the Stone Creek subdivision. At this time we do not have a time frame for service to be restored. As soon as that information is shared with us by the crew working in the area, we will post it here and on our facebook page. Thank you for your patience and understanding..
LEAK-02/18/2020 Please be advised. We are currently working on a repair to the line on John Taylor Road. Residents in this area may experience low pressure or loss of service.
Please be advised that the Woodlawn Road/Old Dover Road area will be experiencing a temporary outage and/or low pressure due to the repair of a water leak in the area. The water will be shut down around 3:45pm and may be off for 3 to 4 hours.
Currently, we are repairing a leak. This leak is impacting the Dover Road/Oakwood area. We are working diligently to restore service in this area.
In observance of Veteran’s Day, we will be closed on Monday, November 11th. Customers will have until the end of the day Tuesday November 12th to make their payment without the late fee.
Please be advised, there has been a waterline break on Poplar Springs Road. This break will impact the water in the Poplar Springs area. The repair will take at least three hours if not longer. Thank you for your patience and we are working as diligently as possible to fix the situation. .
